Social Work

Vision

• To be a leading and innovative department, excelling in the delivery of comprehensive and compassionate social work services, fostering a culture of empathy, social justice and humanity.

Mission

• We are committed to delivering compassionate and patient centered care, empowering patients, families and communities to navigate the health care system and address psycho-social challenges. We strive to promote holistic wellbeing, social justice and human dignity through evidence-based practices, research and elaboration with inter-disciplinary teams.

Values

• Compassion: We prioritize empathy and kindness in our interactions with patients and kindness in our interactions with patients, families and healthcare provides, recognizing the inherent worth and dignity of every individual.
• Social justice: We advocate for the rights and needs for the vulnerable populations, addressing the social determinants of health and promoting health equity through our services and collaborations
• Empowerment: We empower patients, families and communities to take control of their health and wellbeing, providing education, resources and support to promote autonomy and self-advocacy.
• Collaboration: We work together with interdisciplinary teams, community partners and patients to deliver comprehensive and coordinated care, recognizing the value of diverse perspectives and expertise.
• Excellence: We strive for excellence in our services, research and education, continuously improving our practices and outcomes to achieve the highest quality of care and social work practice.

Overall Functions

• Counseling in and out patients in accordance with their discharge plans.
• Counseling of relatives and family towards acceptance of patients’ conditions.
• Investigations into patients’ backgrounds and social problems to assist in accessing free medical treatment.
• Tracing relatives of patients in order to involve them in the treatment and discharge plan of the patient.
• Undertaking home visits for further assessments of home environment.
• Facilitating pauper burials for the deceased destitute patients.
• Identification of other referral agencies and referring patients for further assistance.
• Giving lectures on social work interventions in a medical setup to trainees’ student nurses.
• Follow up and continued assistance and counselling to all discharged patients.
• Taking care of child welfare issues especially of children in need of any help while admitted at the hospital.